You’ve built a thriving business. You want to be known for providing a Luxury Client Experience (LCX). And every detail needs to be exquisite.
I will partner with you (and your team) as an expert in human behavior and higher education to map out your course, program, or service in 1 day.
As a growing company, your responsibility to your clients and customers gets larger every day.
I want to help you sell with more confidence, clarity, and integrity. Not just right now, but for years to come.
I’d love to partner with you to build a client-centric experience that you can be proud of and that you clients and customers will love.
Did you know?
Some very smart people from Bain & Company and Harvard Business School discovered that increasing your customer retention rate by 5% can increase profits by 25% to 95%.
And that it’s even more true for online businesses!
But how do you increase your customer retention rate?
By designing a customer experience that makes customers happy.
It’s simple, really…
Happier customers mean more customer loyalty, higher customer retention rates, and more money to grow your business.
I’m an overachiever and I don’t just want you to have happy customers, I want them to be ecstatic.
Give me one day and I’ll use my 3-tiered system to plan an amazing experience for your future clients.
And guess what?
Take it from a (former) therapist... sometimes more is less
Hey there! Chris here . Listen, I’ll be there first to admit that I’m a full-on nerd. But I’m also an expert in human behavior and research… so it looks like all the nerdiness is paying off.
I’ve used what I learned during my 10+ years studying human behavior and higher education to develop the 3-tiered system (explained below) that seamlessly combines human nature and instructional design. That way ambitious leaders like you have a step-by-step guide to turning strangers into loyal clients and clients into raving fans.
I’d love to do the same and more for you as your consultant!
The LCX Clinic
A one-day virtual consultation where I’ll turn your idea into an outline for your course, program, or service using a 3-tiered system.
What exactly happens during an LCX Clinic?
- Determine what delivery model works best for you (and your team)
- Understand the power and value behind the transformation you’ll be offering
- Leverage your strengths and skills to make your offer stand out
- Set financial and CEO goals
- Learn how to map out how you’ll reach your short-term and long-term goals
- Determine with milestones
- Use proven methods in curriculum design to create a thoughtful experience
- Design a curriculum that will produce a great ROI for your clients
- Learn how being more YOU can create an amazing experience for your clients
Schedule an LCX Clinic
Please give me 2-3 business days to review your application and get back to you. Once we’re both sure that this is the right next step for you, I’ll send you a direct link to my calendar.
I've worked with CEOs from many industries
Like you, they wanted simple, custom solutions for making their customers happy.
I meet you (and your business) right where you are:
I look forward to hearing from you!
This is for you if you...
If after implementing the strategies I recommended during your consult you find that they haven’t worked for your business, email me with details within 30 days of your session. And I’ll double your investment by hopping back on the phone as soon as our schedules allow, going back over what we discussed in our meeting, and eliminating any lingering confusion, free of charge.