Build Your LCX [Thank You!]

Your free download is headed your way.  But first…

This tiny tweak to your client experience will reduce buyers’ remorse and cut down on refunds.

    Call on me to get custom insights, strategies, and solutions for making your customers happy.

    Whether it’s for your…

    • VIP masterminds/experiences
    • Book launches
    • Webinars
    • In-person experiences (post pandemic)
    • Products or services
    • Retreats
    Leverage Your Skills free webinar with Christiana Datubo-Brown

    You'll leave the LCX Clinic with:

    • A company-wide understanding of what customer success looks like
    • A break down of exactly how an LCX can help your company reach its goals
    • Clear direction on where you and your team should focus to produce the biggest results
    • A strategic starter action plan for every phase of your new LCX
    • A CEO debrief where we have a (private & frank) discussion about what your next steps are to turn this action plan into reality
    • An editable LCX Action Plan containing all of the above that you can save and refer to as many times as you want!

    You, me, and up to 3 members of your team will spend half a day (with scheduled breaks) mapping out the client or customer experience for your next launch or revamping the client or customer experience you already have.

    We'll optimize and streamline every phase of the customer experience.

    1. Invite Phase

    How will you attract the right people to purchase from you?

    2. Welcome Phase

    How will you set the tone and expectations for the entire experience?

    3. Delivery Phase

    How will do the work, show that you're true to your word, and blow people's minds?

    4. Feedback Phase

    How will you learn what's working and what isn't?

    5. Bonus Phase

    How will you delight with thoughtful surprises?

    6. Follow-Up Phase

    How will you wrap up the experience and invite people back?

    This includes...

    • Strategic client onboarding
    • Standout launch events
    • Sales and demo webinars
    • Technology recommendations
    • Seamless experience design
    • Follow-up strategies
    • Guest/customer services
    • And more!

    schedule an lcx Clinic today

    We hold space for a very small number of clients every month to ensure that each client gets specialized attention.
    Enter your information below to begin your application.