This tiny tweak to your client experience will reduce buyers’ remorse and cut down on refunds.
Call on me to get custom insights, strategies, and solutions for making your customers happy.
Whether it’s for your…
You'll leave the LCX Clinic with:
You, me, and up to 3 members of your team will spend half a day (with scheduled breaks) mapping out the client or customer experience for your next launch or revamping the client or customer experience you already have.
We'll optimize and streamline every phase of the customer experience.
1. Invite Phase
How will you attract the right people to purchase from you?
2. Welcome Phase
How will you set the tone and expectations for the entire experience?
3. Delivery Phase
How will do the work, show that you're true to your word, and blow people's minds?
4. Feedback Phase
How will you learn what's working and what isn't?
5. Bonus Phase
How will you delight with thoughtful surprises?
6. Follow-Up Phase
How will you wrap up the experience and invite people back?